When should I install my Turkey travel eSIM?

Install it before you arrive in Turkey. During installation, keep your internet connection stable and use Wi-Fi so the setup does not fail.

What happens if internet drops during eSIM installation?

The installation can fail or get stuck. Use stable Wi-Fi and do not interrupt the connection until the steps are finished.

Will my eSIM work if Data Roaming is off?

Many Turkey travel eSIM plans require Data Roaming to be enabled. In the final step we show where to turn Data Roaming on, otherwise data may not work.

Where do I select the TRAVEL-CONNECT eSIM on iPhone?

After installation, go to Settings and open your eSIM list, then select the TRAVEL-CONNECT profile to review its settings.

What should I do if I get stuck during setup?

Message us on WhatsApp or contact us through our support page and we will help you.

How to Install an eSIM on iPhone (Turkey Travel eSIM)

Q: Can I install my Turkey eSIM before travel?

Yes. We recommend installing before you travel while you have stable Wi-Fi. Our Turkey eSIM plans activate when you arrive in Turkey. If you land without installing, you can still connect to a Wi-Fi network in Turkey and start the installation there.

Install before you arrive in Turkey. This guide walks you through every screen with screenshots.

Important

Install before you arrive in Turkey.
Do not lose internet during installation. Use stable Wi-Fi if possible.

Quick summary

1) Open the email

The install button is near the bottom.

2) Install on iPhone

Follow the screens and tap Continue.

3) Enable Data Roaming

If it is off, data may not work.

To buy an eSIM, see our eSIM in Turkey page. If you want to buy instantly, start from booking and choose eSIM only.

Installation steps (iPhone)

Follow the steps in order. Screens are for iPhone.

Step 1

You will receive an email like this.

Step 2

Near the bottom of the email, tap the Install eSIM on iPhone button.

Step 3

You will see a screen like this. Wait a moment.

Step 4

Tap Continue.

Step 5

Select Abroad and continue.

Step 6

Select Data only and continue (other options may be for numbered eSIMs).

Step 7

It may ask about using data slowly. Tap Not now.

Step 8

You may see previously installed eSIMs. Select TRAVEL-CONNECT.

Step 9

On the next screen, enable Data Roaming at the bottom. If you do not, it may not work.

Need help during installation?

Frequently asked questions

Install before you arrive in Turkey. Use Wi-Fi during setup so your connection does not drop.

Many plans require Data Roaming to be on. In the last step we show where to enable it, otherwise mobile data may not work.

Check your spam and promotions folders. If you still cannot find it, message us via the contact page.

Yes. Install before you travel while you have stable Wi-Fi. Our Turkey eSIM plans activate when you arrive in Turkey. If you land without installing, you can still connect to a Wi-Fi network in Turkey and start the installation there.

Not necessarily. Many travellers keep their main SIM active for calls and texts and use the eSIM for mobile data. Your exact settings depend on your device and your home network roaming charges.

Common causes include Data Roaming being off, the eSIM not set as the data line, or the plan not activated yet. Recheck Step 9, ensure the eSIM is selected for mobile data, then restart the phone. If it still does not work, contact support.

Buy your eSIM (eSIM only or transfer + eSIM)

For pricing and plans, see eSIM in Turkey.

Important

Quick summary

Installation steps (iPhone)

Frequently asked questions

When should I install my eSIM?

What if Data Roaming is off?

What if I cannot find the installation email?

Can I install my Turkey eSIM before travel?

Do I need to turn off my main SIM after installing the eSIM?

Why is my eSIM installed but there is no internet in Turkey?

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