Contact Us | VIP Transfer Support
We're available 24/7 to assist with your booking, payment, or any inquiry.
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Contact Information
Office Address
Office 9333 321-323 High Road
Chadwell Heath, Essex
RM6 6AX
Working Hours
24/7
Customer support available 24/7
Quick Actions
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Frequently Asked Questions
Payment
Full payment (transfer fee + extras) is required via Wise transfer to secure your booking. Payment details are provided after booking.
Cancellation & Refund
Cancel your booking from the Manage Reservation page. If paid, you can request a refund there. You have a 14-day UK consumer right to cancel from the booking date. Full refund if cancelled within 14 days and service date is after 14-day period, extras-only refund if service date falls within 14-day period. See our Refund Policy for details.
Manage Booking
View, edit, or cancel your reservation anytime from the Manage Reservation page using your reference number and email.
Need Help?
We respond to all inquiries within 24 hours.